I am a banker with more than 30 years lending experience, the majority of which
has been spent as the senior lender in regional and community banks. For more
than 10 years I have worked as a banking consultant assisting banks with lending
issues. Our firm has worked with more than 90 client banks in seven states. The
following comments are offered for your consideration regarding the proposed
Procedures to Enhance the Accuracy and Integrity of Information Furnished to
Consumer Reporting Agencies Under Section 312 of the Fair and Accurate Credit
Transactions Act.
Under the proposed language regarding accuracy and integrity regulations, the
Guidelines Definition Approach in the proposed revision to the FACT Act, as well
as in the Interagency Guidelines revision, defines ?accuracy? to mean that ?any
information that a furnisher provides to a CRA about an account of other
relationship with the consumer reflects without error the terms of and liability for
the account or other relationship and the consumer?s performance or other
conduct with respect to the account or other relationship.? The term ?without error?
is of concern, as banks are targets for litigation. I am familiar with a bank that is
accused of forcing a borrower into bankruptcy for the erroneous reporting of one
loan having been one time over 30 days late and another loan erroneously reported
as 60 days late. Within days of the first occurrence, the bank identified the error
prior to the borrower?s knowledge, notified the credit reporting agencies to correct
the error (both by facsimile and by letter), and provided written notification to the
borrower. The error was promptly corrected by all credit reporting agencies and
the credit reports updated to reflect accurate information. The second reporting
error involved a different loan and occurred some time later. That error was not
identified by the bank or reported to the bank by the borrower prior to the loan
being paid off a few months later. The borrower subsequently filed for bankruptcy
and has sued the bank for a substantial sum, claiming these two reporting errors
forced him into bankruptcy. While the borrower generally has a clean credit
history otherwise, further investigation reveals subprime mortgage lenders made
loans on rental properties based upon unverified income that resulted in a
Debt/Income Ratio exceeding 100%. The bank has been forced to spend a
significant amount defending itself. It should be noted that at the time the errors
occurred, the bank had total assets of approximately $30 million and
approximately 15 employees.
The words ?without error? are of concern. The purpose of the regulation is to make
every effort to eliminate errors in credit reporting. Care should be taken to ensure
that the proposed language does not result in a bank being in violation of the law
for an honest mistake that is promptly corrected. If community banks cease
reporting in order to eliminate the risk of litigation over an honest mistake, credit
information used in the credit decision process will be compromised. For these
reasons, use of the version that does not contain the words ?without error? is
recommended.
Comment on FR Doc # E7-23549
This is comment on Proposed Rule
Interagency Notice of Proposed Rulemaking: Procedures To Enhance the Accuracy and Integrity of Information Furnished to Consumer Reporting Agencies Under Section 312 of the Fair and Accurate Credit Transactions Act
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