Comment Submitted by Edwin W. Ellis, Worldview Travel

Document ID: USCBP-2007-0098-0004
Document Type: Public Submission
Agency: Customs And Border Protection Bureau
Received Date: December 07 2007, at 04:16 PM Eastern Standard Time
Date Posted: December 10 2007, at 12:00 AM Eastern Standard Time
Comment Start Date: November 21 2007, at 12:00 AM Eastern Standard Time
Comment Due Date: December 21 2007, at 11:59 PM Eastern Standard Time
Tracking Number: 80371a16
View Document:  View as format xml

This is comment on Proposed Rule

Hawaiian Coastwise Cruises

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Gentlemen: In my experience I feel the problems that Norwegian Cruise Lines have are self inflicted. I will no longer book my clients on their Hawaiian ships. The complaints we have received from clients run the gamut from bad service, poor food quality, lack of cleanliness etc. etc. etc. If they literally "cleaned up their act" they might not be having the problems they are. If this change takes place it will create major problems for all of the West Coast business to Mexico and Alaska. The ports of San Diego, Los Angeles, San Francisco and Seattle will all suffer because NCL is doing a lousy job in Hawaii. It is rule change that is unnecessary and will benefit only NCL in Hawaii. I would predict that would only be a temporary benefit because they don't do a good job and they will ultimately fail. Thank you.

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