Comment Submitted by Marc Seguinot, Seguinot & Associates P.C.

Document ID: USCIS-2009-0033-0016
Document Type: Public Submission
Agency: U.S. Citizenship And Immigration Services
Received Date: June 11 2010, at 12:00 AM Eastern Daylight Time
Date Posted: June 14 2010, at 12:00 AM Eastern Standard Time
Comment Start Date: June 11 2010, at 12:00 AM Eastern Standard Time
Comment Due Date: July 26 2010, at 11:59 PM Eastern Standard Time
Tracking Number: 80b00812
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I don't believe that you can possibly ask for fee increases in light of the fact that after the last one your service has come close to deterioration. My clients have had to deal with notices that cite incorrect information, incorrect addresses even after filing address changes timely, statements that we have had to figure out from where they arrived, errors in denials, and the list goes on. My work is spent 85 to 90 percent of the day fixing your problems and trying not to charge my clients for the disasters you create. I have no hesitation in stating that the majority of your government employees cannot possibly be paid to think because they do not. Many don't even read the file before they make decisions. I have a file full of examples that I call my "blooper file." Today a client received another mysterious response. Your agency chose to ignore my attorney G-28 so I never received a copy. I believe that in light of the fact that you want to increase fees, then it is time I reveal all the errors you have been making since the last fee increase. I think the Director of USCIS, if he cares, may be very interested. I hope you think about the failures of your troops in meting out good service before you even think of raising fees.

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