I support the removal of this penalty. As a non-veteran, my insurance company cannot stipulate that I have refused care because I miss appointments. I don't see how you can penalize Veterans... I'm also wondering who decides what a "credible" excuse is?
Comment on AO51-Proposed Rule-Vasquez, A.
This is comment on Proposed Rule
AO51 - Proposed Rule - Removal of Penalty for Breaking Appointments
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