§ 260.1 - Purpose.

§ 260.1 Purpose.

The purpose of this part is to ensure that carriers promptly refund consumers for:

(

1

a)

fees

Fees for ancillary services related to air travel that consumers paid for but were not provided;

(

2

b)

fees

Fees to transport checked bags that are lost or significantly delayed; and

(

3

c) Airfare including nonrefundable airfare for a flight that is cancelled or

had a significant change of flight itinerary

significantly changed where the consumer does not accept the

change to the flight itinerary, alternative transportation, airline voucher or

significantly changed flight or rebooking on an alternative flight, or accept any voucher, credit, or other compensation offered by the carrier.

[DOT-OST-2022-0089, 89 FR 65536, Aug. 12, 2024]