Appendix C - United States Customs Service  


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  • 1. In general. This appendix applies to the United States Customs Service.

    2. Public reading room. The public reading room for the United States Customs Service is maintained at the following location:United States Customs Service, 1300 Pennsylvania Avenue NW., Washington, DC 20229.

    3. Requests for records.

    (a) Headquarters—Initial determinations under 31 CFR 1.5(h) as to whether to grant requests for records will be made by the appropriate Division Director at Customs Service Headquarters having custody of or functional jurisdiction over the subject matter of the requested records. If the request relates to records maintained in an office which is not within a division, the initial determination shall be made by the individual designated for that purpose by the Assistant Commissioner having responsibility for that office. Requests may be mailed or delivered in person to:Freedom of Information Act,Chief, Disclosure Law Branch,U.S. Customs Service,1300 Pennsylvania Avenue, NW.,Washington, DC 20229.

    (b) Field Offices—Initial determinations under 31 CFR 1.5(h) as to whether to grant requests for records maintained by the Office of Investigations will be made by the Special Agent in Charge in whose office the records are maintained. Initial determinations of records maintained in Customs Ports of Entry as to whether or not to grant requests for records will be made by the Port Director of the Customs Service Port having jurisdiction over the Port of Entry in which the records are maintained. Requests may be mailed or faxed to or delivered personally to the respective Special Agents in Charge or Port Directors of the Customs Service Ports at the following locations:

    Offices of Special Agents in Charge (SACS) Atlanta—SAC 1691 Phoenix Blvd.,Suite 250,Atlanta, Georgia 30349,Phone (770) 994-2230,FAX (770) 994-2262 Detroit—SAC McNamara Federal Building,477 Michigan Avenue,Room 350,Detroit, Michigan 48226-2568,Phone (313) 226-3166,FAX (313) 226-6282 Baltimore—SAC 40 South Gay Street,3rd FloorBaltimore, Maryland 21202,Phone (410) 962-2620,FAX (410) 962-3469 El Paso—SAC 9400 Viscount Blvd.,Suite 200,El Paso, Texas 79925,Phone (915) 540-5700,FAX (915) 540-5754 Boston—SAC 10 Causeway Street, Room 722,Boston, MA 02222-1054,Phone (617) 565-7400,FAX (617) 565-7422 Houston—SAC 4141 N. Sam Houston Pkwy, E.,Houston, Texas 77032,Phone (281) 985-0500,FAX (281) 985-0505 Buffalo—SAC 111 West Huron Street,Room 416,Buffalo, New York 14202,Phone (716) 551-4375,FAX (716) 551-4379 Los Angeles—SAC 300 South Ferry St.,Room 2037,Terminal Island, CA 90731,Phone (310) 514-6231,FAX (310) 514-6280 Chicago—SAC 610 South Canal Street,Room 1001,Chicago, Illinois 60607,Phone (312) 353-8450,FAX (312) 353-8455 Miami—SAC 8075 NW 53rd Street,Scranton Building,Miami, Florida 33166,Phone (305) 597-6030,FAX (305) 597-6227 Denver—SAC 115 Inverness Drive, East, Suite 300,Englewood, CO 80112-5131,Phone (303) 784-6480,FAX (303) 784-6490 New Orleans—SAC 423 Canal Street,Room 207,New Orleans, LA 70130,Phone (504) 670-2416,FAX (504) 589-2059 New York—SAC 6 World Trade Center,New York, New York 10048-0945,Phone (212) 466-2900,FAX (212) 466-2903 San Juan—SAC #1, La Puntilla Street,Room 110,San Juan, PR 00901,Phone (787) 729-6975FAX (787) 729-6646 San Antonio—SAC 10127 Morocco,Suite 180,San Antonio, Texas 78216,Phone (210) 229-4561,FAX (210) 229-4582 Seattle—SAC 1000—2nd Avenue,Suite 2300,Seattle, Washington, 98104,Phone (206) 553-7531,FAX (206) 553-0826 San Diego—SAC 185 West “F” Street,Suite 600,San Diego, CA 92101,Phone (619) 557-6850,FAX (619) 557-5109 Tampa—SAC 2203 North Lois Avenue,Suite 600,Tampa, Florida 33607,Phone (813) 348-1881,FAX (813) 348-1871 San Francisco—SAC 1700 Montgomery Street,Suite 445,San Francisco, CA 94111,Phone (415) 705-4070,FAX (415) 705-4065 Tucson—SAC 555 East River Road,Tucson, Arizona 85704,Phone (520) 670-6026,FAX (520) 670-6233 Customs Service Ports Anchorage: 605 West Fourth Avenue Anchorage, AK 99501. Phone: (907) 271-2675; FAX: (907) 271-2684. Minneapolis: 110 South Street Minneapolis, MN 55401. Phone: (612) 348-1690; FAX: (612) 348-1630. Baltimore: 200 St. Paul Place Baltimore, MD 21202. Phone: (410) 962-2666; FAX: (410) 962-9335. Mobile: 150 North Royal Street Mobile, AL 36602. Phone: (205) 441-5106; FAX: (205) 441-6061. Blaine: 9901 Pacific Highway Blaine, WA 98230. Phone: (360) 332-5771; FAX: (360) 332-4701. New Orleans: 423 Canal Street New Orleans, LA 70130. Phone: (504) 589-6353; FAX: (504) 589-7305. Boston: 10 Causeway Street Boston, MA 02222-1059. Phone: (617) 565-6147; FAX: (617) 565-6137. New York: 6 World Trade Center New York, NY 10048. Phone: (212) 466-4444; FAX: (212) 455-2097. Buffalo: 111 West Huron Street Buffalo, NY 14202-22378. Phone: (716) 551-4373; FAX: (716) 551-5011. New York-JFK Area: Building #77 Jamaica, NY 11430. Phone: (718) 553-1542; FAX: (718) 553-0077. Champlain: 35 West Service Road Rts. 1 & 9 South Champlain, NY 12919. Phone: (518) 298-8347; FAX: (518) 298-8314. New York-NY/Newark Area: Hemisphere Center, Newark, NJ 07114. Phone: (201) 645-3760; FAX: (201) 645-6634. Charleston: 200 East Bay Street Charleston, SC 29401. Phone: (803) 727-4296; FAX: (803) 727-4043. Nogales: 9 North Grand Avenue Nogales, AZ 85621. Phone: (520) 287-1410; FAX: (520) 287-1421. Charlotte: 1801-K Cross Beam Drive Charlotte, NC 28217. Phone: (704) 329-6101; FAX: (704) 329-6103. Norfolk: 200 Granby Street Norfolk, VA 23510. Phone: (804) 441-3400; FAX: (804) 441-6630. Charlotte/Amalie: Main Post OFC-Sugar Estate St. Thomas, VI 00801. Phone: (809) 774-2511; FAX: (809) 776-3489. Pembina: PO Box 610 Pembina, ND 58271. Phone: (701) 825-6201; FAX: (701) 825-6473. Chicago: 610 South Canal Street Chicago, IL 60607. Phone: (312) 353-6100; FAX: (312) 353-2337. Philadelphia: 2nd & Chestnut Streets Philadelphia, PA 19106. Phone: (215) 597-4605; FAX: (215) 597-2103. Cleveland: 56 Erieview Plaza Cleveland, OH 44114. Phone: (216) 891-3804; FAX: (216) 891-3836. Portland, Oregon: 511 NW Broadway Portland, OR 97209. Phone: (503) 326-2865; FAX: (503) 326-3511. Dallas/Fort Worth: PO Box 61905 Dallas/Fort Worth Airport, TX 75261. Phone: (972) 574-2170; FAX: (972) 574-4818. Providence: 49 Pavilion Avenue Providence, RI 02905. Phone: (401) 941-6326; FAX: (401) 941-6628. Denver: 4735 Oakland Street Denver, CO 80239. Phone: (303) 361-0715; FAX: (303) 361-0722. San Diego: 610 West Ash Street San Diego, CA 92188. Phone: (619) 557-6758; FAX: (619) 557-5314. Detroit: 477 Michigan Avenue Detroit, MI 48226. Phone: (313) 226-3178; FAX: (313) 226-3179. San Francisco: 555 Battery Avenue San Francisco, CA 94111. Phone: (415) 744-7700; FAX: (415) 744-7710. Duluth: 515 West 1st Street Duluth, MN 55802-1390. Phone: (218) 720-5201; FAX: (218) 720-5216. San Juan: #1 La Puntilla San Juan, PR 00901. Phone: (809) 729-6965; FAX: (809) 729-6978. El Paso: 9400 Viscount Boulevard El Paso, TX 79925. Phone: (915) 540-5800; FAX: (915) 540-3011. Savannah: 1 East Bay Street Savannah, GA 31401. Phone: (912) 652-4256; FAX: (912) 652-4435. Great Falls: 300 2nd Avenue South Great Falls, MT 59403. Phone: (406) 453-7631; FAX: (406) 453-7069. Seattle: 1000 2nd Avenue Seattle, WA 98104-1049. Phone: (206) 553-0770; FAX: (206) 553-2970. Honolulu: 335 Merchant Street Honolulu, HI 96813. Phone: (808) 522-8060; FAX: (808) 522-8060. St. Albans: P.O. Box 1490 St. Albans, VT 05478. Phone: (802) 524-7352; FAX: (802) 527-1338. Houston/Galveston: 1717 East Loop Houston, TX 77029. Phone: (713) 985-6712; FAX: (713) 985-6705. St. Louis: 4477 Woodson Road St. Louis, MO 63134-3716. Phone: (314) 428-2662; FAX: (314) 428-2889. Laredo/Colombia: P.O. Box 3130 Laredo, TX 78044. Phone: (210) 726-2267; FAX: (210) 726-2948. Tacoma: 2202 Port of Tacoma Road, Tacoma, WA 98421. Phone: (206) 593-6336; FAX: (206) 593-6351. Los Angeles: 300 South Ferry Street Terminal Island, CA 90731. Phone: (310) 514-6001; FAX: (310) 514-6769. Tampa: 4430 East Adamo Drive Tampa, FL 33605. Phone: (813) 228-2381; FAX: (813) 225-7309. Miami Airport: 6601 West 25th Street Miami, FL 33102-5280. Phone: (305) 869-2800; FAX: (305) 869-2822. Washington, DC: P.O. Box 17423 Washington, DC. 20041. Phone: (703) 318-5900; FAX: (703) 318-6706. Milwaukee: P.O. Box 37260 Milwaukee, WI 53237-0260. Phone: (414) 571-2860; FAX: (414) 762-0253.

    (c) All such requests should be conspicuously labeled on the face of the envelope, “Freedom of Information Act Request” or “FOIA Request”.

    4. Administrative appeal of initial determination to deny records. Appellate determinations under 31 CFR 1.5(i) will be made by the Assistant Commissioner of Customs (Office of Regulations and Rulings), or his designee, and all such appeals should be mailed, faxed (202/927-1873) or personally delivered to the United States Customs Service, 1300 Pennsylvania Avenue, NW., Washington, DC 20229. If possible, a copy of the initial letter of determination should be attached to the appeal.

    5. Delivery of process. Service of process will be received by the Chief Counsel, United States Customs Service, 1300 Pennsylvania Avenue, NW., Washington, DC 20229.