Code of Federal Regulations (Last Updated: November 8, 2024) |
Title 39 - Postal Service |
Chapter III - Postal Regulatory Commission |
SubChapter A - Personnel |
Part 3031 - Rules for Rate or Service Inquiries |
Subpart A - Rate or Service Inquiry Forms and Procedures |
§ 3031.12 - Treatment as a complaint.
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§ 3031.12 Treatment as a complaint.
If the Commission receives a volume of rate or service inquiries on the same or similar issue such that there may be cause to warrant treatment as a complaint, it may appoint an investigator to review the matter under § 3030.21 of this chapter or appoint a public representative representing the interests of the general public to pursue the matter.