[Federal Register Volume 62, Number 99 (Thursday, May 22, 1997)]
[Notices]
[Page 28074]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 97-13421]
[[Page 28074]]
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POSTAL SERVICE
Request for Further Comments on Development of Strategic Plan for
U.S. Postal Service, Pursuant to the Government Performance and Results
Act of 1993; and Correction
AGENCY: Postal Service.
ACTION: Request for further comments and correction.
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SUMMARY: This document clarifies the Postal Service's Request for
Comments, published in the Federal Register on April 2, 1997, and
requests further comments. The April 2, 1997, notice asked for public
comments on the development of the Postal Service Strategic Plan for
the years 1998-2002, pursuant to the Government Performance and Results
Act of 1993. In addition to clarifying that Request for Comments, this
document also adds text that was inadvertently omitted from that
publication. The comment period is extended by two weeks.
DATES: Comments must be received by June 15, 1997.
ADDRESSES: Written comments should be directed to Robert A.F. Reisner,
Vice President, Strategic Planning, U.S. Postal Service, 475 L'Enfant
Plaza, S.W., Washington, D.C. 20260-1520.
FOR FURTHER INFORMATION CONTACT: Jon L. Cook, (202) 268-4099.
SUPPLEMENTARY INFORMATION: On April 2, 1997, the Postal Service
published a Federal Register notice asking for public comment as part
of the effort to develop a Five-Year Strategic Plan under the
Government Performance and Results Act of 1993 (62 FR 15740-15741).
Since that time, the Postal Service has received comments from several
parties and has been actively consulting with the Congress and with key
stakeholders.
Clarification Concerning Scope of Comments
One comment concerns the extent to which the April 2, 1997, Request
for Comments could have been interpreted as constraining the scope of
comments that are being sought. In fact, the Postal Service seeks
comments on any matters that may be relevant to the development of a
Five-Year Strategic Plan. Specifically, the Postal Service has asked
key stakeholders:
1. Is universal postal service at uniform rates still an essential
service to the public?
2. What is the best way to balance the dual role of the Postal
Service as a public service provider and a business-like enterprise?
3. When do consumer and public benefits warrant that a public
agency provide services that might be offered by private enterprise?
4. How should public services and private interest be balanced in
providing existing and enhanced postal services?
The Postal Service would be interested in receiving comments on
these issues or any other matters related to the development of its
Five-Year Strategic Plan.
Erratum
In addition, the April 2, 1997, notice omitted three words in a
paragraph describing one of the Postal Service goals as a part of the
CustomerPerfect! Process. This publication corrects the omission of
those three words from this goal statement. The current wording of the
CustomerPerfect! customer goal should read:
(1) Improve customer satisfaction by offering superior customer
value in each market and customer segment that we target; (Italics
reflect omitted language, now added.)
Because of this clarification and correction, the Postal Service
extends the deadline for providing comments until June 15, 1997.
Accordingly, the Request for Comments on April 2, 1997, which was
the subject of FR Doc. 97-8270, is corrected as set forth below.
In the Postal Service publication of Wednesday, April 2, 1997, on
p. 15741, in the second column, goal number 1 is corrected to read as
follows:
``(1) Improve customer satisfaction by offering superior customer
value in each market and customer segment that we target;''.
Stanley F. Mires,
Chief Counsel, Legislative.
[FR Doc. 97-13421 Filed 5-21-97; 8:45 am]
BILLING CODE 7710-12-P
