96-15269. Publication of OIG Special Fraud Alert: Fraud and Abuse in the Provision of Services in Nursing Facilities  

  • [Federal Register Volume 61, Number 117 (Monday, June 17, 1996)]
    [Notices]
    [Pages 30623-30625]
    From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
    [FR Doc No: 96-15269]
    
    
    
    -----------------------------------------------------------------------
    
    DEPARTMENT OF HEALTH AND HUMAN SERVICES
    Office of Inspector General
    
    
    Publication of OIG Special Fraud Alert: Fraud and Abuse in the 
    Provision of Services in Nursing Facilities
    
    AGENCY: Office of Inspector General (OIG), HHS.
    
    ACTION: Notice.
    
    -----------------------------------------------------------------------
    
    SUMMARY: This Federal Register notice sets forth a recently issued OIG 
    Special Fraud Alert concerning fraud and abuse practices in the 
    provision of medical and other health services to residents of nursing 
    facilities. For the most part, OIG Special Fraud Alerts address 
    national trends in health care fraud, including potential violations of 
    the Medicare anti-kickback statute. This Special Fraud Alert, issued 
    directly to the health care provider community and now being reprinted 
    in this issue of the Federal Register, specifically identifies and 
    highlights some of the illegal practices that the OIG has uncovered in 
    the provision of nursing facility services.
    
    FOR FURTHER INFORMATION CONTACT: Joel J. Schaer, Office of Management 
    and Policy, (202) 619-0089.
    
    SUPPLEMENTARY INFORMATION:
    
    I. Background
    
        The Office of Inspector General (OIG) issues Special Fraud Alerts 
    based on information it obtains concerning particular fraudulent and 
    abusive practices within the health care industry. These Special Fraud 
    Alerts provide the OIG with a means of notifying the industry that we 
    have become aware of certain abusive practices which we plan to pursue 
    and prosecute, or bring civil and administrative action, as 
    appropriate. The Alerts also serve as a powerful tool to encourage 
    industry compliance by giving providers an opportunity to examine their 
    own practices.
        The Special Fraud Alerts are intended for extensive distribution 
    directly to the health care provider community, as well as those 
    charged with administering the Medicare and Medicaid programs. On 
    December 19, 1994, the OIG published in the Federal Register the texts 
    of 5 previously-issued Special Fraud Alerts (59 FR 65372), and 
    indicated our intention of publishing all future Special Fraud Alerts 
    in this same manner as a regular part of our dissemination of this 
    information. Two additional OIG Special Fraud Alerts addressing home 
    health fraud and fraud and abuse provisions of medical supplies in 
    nursing facilities was published in the Federal Register on August 10, 
    1995 (60 FR 40847).
        With regard to the provision of health care services reimbursed by 
    Medicare and Medicaid to nursing facilities, this newly-issued Special 
    Fraud Alert highlights such fraudulent practices as (1) making claims 
    for services not rendered or not provided as claimed, and (2) the 
    submission of claims falsified to circumvent coverage limitations on 
    medical specialties. A reprint of this Special Fraud Alert follows.
    
    II. Special Fraud Alert: Fraud and Abuse in the Provision of Services 
    in Nursing Facilities (May 1996)
    
        The Office of Inspector General (OIG) was established at the 
    Department of Health and Human Services by Congress in 1976 to identify 
    and eliminate fraud, waste and abuse in Health and Human Services 
    programs and to promote efficiency and economy in departmental 
    operations. The OIG carries out this mission through a nationwide 
    program of audits, investigations and inspections.
    
    [[Page 30624]]
    
        To help reduce fraud and abuse in the Medicare and Medicaid 
    programs, the OIG actively investigates schemes to fraudulently obtain 
    money from these programs and, when appropriate, issues Special Fraud 
    Alerts which identify segments of the health care industry that are 
    particularly vulnerable to abuse. This Special Fraud Alert focuses on 
    the provision of medical and other health care services to residents of 
    nursing facilities and identifies some of the illegal practices that 
    the OIG has uncovered.
    
    How Nursing Facility Benefits Are Reimbursed
    
        There were 17,000 nursing facilities in the United States, as of 
    June 1995. An OIG study reported that in 1992, Medicare payments to 
    nursing facilities included Part B payments of $2.7 billion and Part A 
    payments of $3.1 billion for covered stays in nursing facilities. When 
    the Federal share of the $24 billion spent by Medicaid is factored in, 
    the Federal cost of nursing care reached a total of approximately $20 
    billion.
        Many nursing facilities receive reimbursement from both Medicare 
    and Medicaid for care and services provided to eligible residents. 
    Under Medicare Part A, skilled nursing facility services are paid on 
    the basis of cost for covered stays of a limited length. Nursing 
    facility residents may be concurrently eligible for benefits under 
    Medicare Part B. For Medicaid-eligible residents, extended nursing 
    facility stays may be reimbursed by state-administered programs 
    financed in part by Medicaid.
        Nursing facilities and their residents have become common targets 
    for fraudulent schemes. Nursing facilities represent convenient 
    resident ``pools'' and make it lucrative for unscrupulous persons to 
    carry out fraudulent schemes. The OIG has become aware of a number of 
    fraudulent arrangements by which health care providers, including 
    medical professionals, inappropriately bill Medicare and Medicaid for 
    the provision of unnecessary services and services which were not 
    provided at all. Sometimes, nursing facility management and staff also 
    are involved in these schemes.
    
    False or Fraudulent Claims Relating to the Provision of Health Care 
    Services
    
        The government may prosecute persons who submit or cause the 
    submission of false or fraudulent claims to the Medicare or Medicaid 
    program. Examples of false or fraudulent claims include claims for 
    items that were never provided or were not provided as claimed, and 
    claims for services which a person knows are not medically necessary.
        Submitting or causing false claims to be submitted to Medicare or 
    Medicaid may subject the individual or entity to criminal prosecution, 
    civil penalties including treble damages, and exclusion from 
    participation in the Medicare and Medicaid programs. The OIG has 
    uncovered the following types of fraudulent transactions related to the 
    provision of health care services to residents of nursing facilities 
    reimbursed by Medicare and Medicaid:
    
    Claims for Services Not Rendered or Not Provided as Claimed
    
        Common schemes entail falsifying bills and medical records to 
    misrepresent the services, or extent of services, provided at nursing 
    facilities. Some examples follow:
         One physician improperly billed $350,000 over a 2-year 
    period for comprehensive physical examinations of residents without 
    ever seeing a single resident. The physician went so far as to falsify 
    medical records to indicate that nonexistent services were rendered.
         A psychotherapist working in nursing facilities 
    manipulated Medicare billing codes to charge for 3 hours of therapy for 
    each resident when, in fact, he spent only a few minutes with each 
    resident. In a nursing facility, 3 hours of psychotherapy is highly 
    unusual and often clinically inappropriate.
         An investigation of a speech specialist uncovered 
    documentation showing that he overstated the time spent on each session 
    claimed. Claims analysis showed that the speech specialist actually 
    claimed to spend 20 hours with residents every day, far more time than 
    possible. Further investigation revealed that some residents had never 
    met the specialist, and some were dead at the time when the specialist 
    claimed to have provided speech services to them.
         A company providing mobile X-ray services made visits to 
    nursing facilities, and billed for taking two X-rays when only one was 
    actually taken. The case also presented serious concerns about quality 
    of care when the investigation revealed that company personnel were not 
    certified to take X-rays.
    
    Claims Falsified To Circumvent Coverage Limitations on Medical 
    Specialties
    
        Practitioners of medical specialties have been found to 
    misrepresent the nature of services provided to Medicare and Medicaid 
    beneficiaries because the Federally funded programs have stringent 
    coverage limitations for some specialties, including podiatry, 
    audiology, and optometry. For instance:
         The OIG has learned about podiatrists whose entire 
    practices consisted of visits to nursing facilities. Non-covered 
    routine care is provided, e.g., toenail clipping, but Medicare is 
    billed for covered services which were not provided or needed. In one 
    case, an investigator discovered suspicious billing for foot care when 
    it was reported that a podiatrist was performing an excessive number of 
    toenail removals, a service that is covered but not frequently or 
    routinely needed. This podiatrist billed Medicare as much as $100,000 
    in 1 year for toenail removals. Investigators discovered one resident 
    for whom bills were submitted claiming a total of 11 toenail removals.
         An optometrist claimed reimbursement for covered eye care 
    consultations when he, in fact, performed routine exams and other non-
    covered services. His billing history indicated that he claimed to have 
    performed as many as 25 consultations in one day at a nursing home. 
    This is an unreasonably high number, given the nature of a Medicare-
    covered consultation.
         An audiologist made arrangements with a nursing facility 
    and affiliated physicians to get orders for hearing exams that were not 
    medically necessary. The audiologist used this access to residents 
    exclusively to market hearing aids. In this case, the facility and 
    physicians, in addition to the audiologist, could be held liable for 
    false or fraudulent claims if they acted with knowledge of the claims 
    for unnecessary service.
    
    What To Look For in the Provision of Services to Nursing Facilities
    
        The following situations may suggest fraudulent or abusive 
    activities:
         ``Gang visits'' by one or more medical professionals where 
    large numbers of residents are seen in a single day. The practitioner 
    may be providing medically unnecessary services, or the level of 
    service provided may not be of a sufficient duration or scope 
    consistent with the service billed to Medicare or Medicaid.
         Frequent and recurring ``routine visits'' by the same 
    medical professional. Seeing residents too often may indicate that the 
    provider is billing for services that are not medically necessary.
         Unusually active presence in nursing facilities by health 
    care practitioners who are given or request unlimited access to 
    resident medical records. These individuals may be
    
    [[Page 30625]]
    
    collecting information used in the submission of false claims.
         Questionable documentation for medical necessity of 
    professional services. Practitioners who are billing inappropriately 
    may also enter, or fail to enter, important information on medical 
    charts.
    
    What To Do if You Have Information About Fraud and Abuse Against the 
    Medicare and Medicaid Programs
    
        If you have information about the types of activities described 
    above, contact any of the field offices of the Office of Investigations 
    of the Office of Inspector General, U.S. Department of Health and Human 
    Services, at the following locations:
    
    ------------------------------------------------------------------------
             Field offices              States served          Telephone    
    ------------------------------------------------------------------------
    Boston........................  MA, VT, NH, ME RI, CT       617-565-2660
    New York......................  NY, NJ, PR, VI.......       212-264-1691
    Philadelphia..................  PA, MD, DE, WV, VA...       215-596-6796
    Atlanta.......................  GA, KY, NC, SC, FL,         404-331-2131
                                     TN, AL, MS (No.                        
                                     District).                             
    Chicago.......................  IL, MN, WI, MI, IN,         312-353-2740
                                     OH, IA, MO.                            
    Dallas........................  TX, NM, OK, AR, LA,         214-767-8406
                                     MS (So. District),                     
                                     CO, UT, WY, MT, ND,                    
                                     SD, NE, KS.                            
    Los Angeles...................  AZ, NV (Clark Co.),         714-246-8302
                                     So. CA.                                
    San Francisco.................  No. CA, NV, AK, HI,         415-437-7960
                                     OR, ID, WA.                            
    Washington, DC................  DC and Metropolitan         202-619-1900
                                     areas of VA & MD.                      
    ------------------------------------------------------------------------
    
    To Report Suspected Fraud, Call or Write
    
        1-800-HHS-TIPS, Department of Health and Human Services, Office of 
    Inspector General, P.O. Box 23489, L'Enfant Plaza Station, Washington, 
    D.C. 20026-3489.
    
        Dated: May 29, 1996.
    June Gibbs Brown,
    Inspector General.
    [FR Doc. 96-15269 Filed 6-14-96; 8:45 am]
    BILLING CODE 4150-04-P
    
    

Document Information

Published:
06/17/1996
Department:
Health and Human Services Department
Entry Type:
Notice
Action:
Notice.
Document Number:
96-15269
Pages:
30623-30625 (3 pages)
PDF File:
96-15269.pdf