94-22404. Public Information Collection Requirements Submitted to OMB for Review

[Federal Register Volume 59, Number 175 (Monday, September 12, 1994)]
[Unknown Section]
[Page 0]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 94-22404]


[[Page Unknown]]

[Federal Register: September 12, 1994]


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DEPARTMENT OF THE TREASURY
 

Public Information Collection Requirements Submitted to OMB for 
Review

September 2, 1994.
    The Department of Treasury has submitted the following public 
information collection requirement(s) to OMB for review and clearance 
under the Paperwork Reduction Act of 1980, Public Law 96-511. Copies of 
the submission(s) may be obtained by calling the Treasury Bureau 
Clearance Officer listed. Comments regarding this information 
collection should be addressed to the OMB reviewer listed and to the 
Treasury Department Clearance Officer, Department of the Treasury, Room 
2110, 1425 New York Avenue, NW., Washington, DC 20220.
    Special Request: In order to conduct the survey described below in 
a timely manner, the Department of Treasury is requesting Office of 
Management and Budget (OMB) review and approve this information 
collection by September 15, 1994. All public comments must be received 
by close of business September 13, 1994.

Internal Revenue Service (IRS)

OMB Number: 1545-1432.
Survey Project Number: IRS PC:V 94-006.
Type of Review: Revision.
Title: 1994 IRS Small Business Customer Satisfaction Survey
Description: The purpose of this survey is to collect information from 
small businesses (owners, partners, and corporate officers) in order to 
determine their opinions about the quality of service provided by the 
IRS; understand the relative importance they place on the various 
aspects of quality service, and establish a baseline by which to 
measure changes in their satisfaction with IRS performance. This study 
is necessary to satisfy the requirements of Executive Order 12862, 
which requires federal agencies to survey their customers about their 
satisfaction with existing services and to identify services that these 
customers desire. It will provide crucial information needed by IRS to 
develop and implement effective customer satisfaction measures that 
meet the Agency's mandate to improve quality service.
Respondents: Small businesses or organizations
Estimated Number of Respondents: 2,100
Estimated Burden Hours Per Respondent:

------------------------------------------------------------------------
                                                     Full               
                                         Pilot     interview     Total  
------------------------------------------------------------------------
Respondents.........................  100.......  2,000.....  2,100     
Time/interview......................  15min.....  15 min....  15 min    
------------------------------------------------------------------------

Frequency of Response: Other
Estimated Total Reporting Burden: 525 hours
Clearance Officer: Garrick Shear [phone], Internal Revenue 
Service, Room 5571, 1111 Constitution Avenue, N.W., Washington, DC 
20224
OMB Reviewer: Milo Sunderhauf [phone], Office of Management and 
Budget, Room 10226, New Executive Office Building, Washington, DC 20503
Lois K. Holland,
Departmental Reports, Management Officer.
[FR Doc. 94-22404 Filed 9-9-94; 8:45 am]
BILLING CODE 4830-01-M